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Luis Neto Hair Design is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing this website, please don’t hesitate to contact us at

Privacy Policy

When you use Luis Neto Hair Design services, you trust us with your information. This Privacy Policy is designed to help you understand what data we collect, why we collect it and what we do with it. This is important so we hope you will take time to read it carefully.

As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. Our Privacy Policy explains:

  • What information we collect and why.
  • How we use that information.
  • The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with any terms or if you have any questions, please contact us at

Information we collect

We will only collect information to provide better services to our users.

We collect information in the following ways:

  • Information you give us. This information will be obtained directly from you.
  • Information we get from your use of our services. Please refer to our Cookie Policy for details.

How we use information that we collect

We use the information we collect to allow us to help you complete your Luis Neto Hair Design forms. The more information we have about you, the better we can complete the application form; however, we will only ask you for the details required by the application form.

We will use your information for various reasons including (but not limited to):

  • Storing your up-to-date details on our database so that we can contact you regarding your application
  • Providing you with our services and facilitating the process
  • Carrying out our obligations from any contracts we have entered between us
  • Carrying out satisfaction surveys

In unusual circumstances, we may use your personal data to help us to establish, exercise or defend legal claims.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

Note: All data collected is stored within the EU/EEA.

Information that we share

We will only share your details as part of the application form with the Office of the Public Garden. We will not share your information with any other third party unless we receive your consent.

With your consent

  • Other organisations to help with your applicaiton form
  • Individuals and/or organisations who hold information related to your reference

For legal reasons

  • To meet any applicable law, regulation, legal process or enforceable request
  • To detect, prevent or otherwise address fraud, security or technical issues
  • To protect against harm to the rights, property or safety of Luis Neto Hair Design, our users or the public, as required or permitted by law.

Information Security

We work hard to protect your information from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. We do this by implementing appropriate technical and organisational measures including but not limited to encryption, secure transfers, and privacy by default and design.

If you suspect any misuse, loss of or unauthorised access to your personal information please let us know immediately.

Retention Periods

We will keep your information for as long as you are holding an active Lasting Power of Attorney application form with us. We will keep your data in our secure database but you are welcome to ask for your data to be deleted at any point. This is in line with your rights, detailed below.

Managing your personal data

You are welcome to update or delete any information we have on you unless there is a legitimate reason to keep it. Your rights with regards to your personal information are listed below.

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

To discuss your rights, and the managing of your personal data, please contact us at We aim to respond to any queries promptly and within one month of receipt of your request.

You can find out more about your rights on the Information Commissioner’s Office website.

Processing Your Data (Legitimate Reasons)

Under Article 6(1)(f), it states we can process your data where “processing is necessary for the purposes of the legitimate interests pursued by the controller [Us, Luis Neto Hair Design] or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject [You] which require protection of personal data”.

We don't think that any of the activities we undertake prejudice our clients. If you disagree, then you do have the right to object as outlined by the rights earlier. If you would like to do this, please get in touch with us.

In some scenarios, we may be required to obtain your consent to the processing of your personal data. This could be opt-in consent or soft opt-in consent as described in Article 4(11) of the GDPR. All consent obtained in this manner will be recorded.

Contacting Us

If you would like to get in touch to discuss your personal data or anything else regarding this privacy policy then you can write to us at the following address:

Luis Neto Hair Design
25 Pottergate,

Alternatively, you can email us at

Luis Neto Hair Design is a UK based company and our local Supervisory Authority (SA) is the Information Commissioner’s Office (ICO). Should you need to, you can find details about contacting them here.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.